Order Processing
- We process orders within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has shipped, you will receive a shipping confirmation email with tracking details. You can also check your order status anytime by logging into your account.
Shipping Regions
Currently, we ship to the following regions:
- United States (contiguous states, Alaska, and Hawaii)
- Not available: Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands.
- United Kingdom (limited products only):
- Blowout Boost
- Multi Curl
- Cool Curl
- Turblow Pro
- Air Sculpt 5-in-1
- Mexico (limited products only):
- Blowout Boost
- Sleek Sweep
- Curl Cycle
- Multi Curl
- Cool Curl
- Canada (limited products only):
- Blowout Boost
- Steamline Pro
- Multi Curl
- Turblow Pro
- Cool Curl
- Sleek Sweep
- Blown Away
- Curl Cycle
- Air Sculpt 5-in-1
- Other international destinations: not available at this time. We are working hard to expand our global shipping coverage soon.
Shipping Options & Rates
| Region | Shipping Method | Delivery Time | Order Value | Shipping Fee |
|---|---|---|---|---|
| United States | Standard Shipping | 6–9 Business Days | $48.99 USD and up | Free |
| Standard Shipping | 5–14 Business Days | $0 USD – $48.68 USD | $5 USD | |
| Expedited Shipping | 4–7 Business Days | Any | $8 USD | |
| United Kingdom | Standard Shipping | 6–9 Business Days | $48.99USD and up | Free |
| Standard Shipping | 6–9 Business Days | $0 USD – $48.98USD | $5 USD | |
| Canada | Standard Shipping | 6–9 Business Days | $48.99 USD and up | Free |
| Standard Shipping | 6–9 Business Days | $0 USD – $48.98 USD | $5 USD | |
| Mexico | Standard Shipping | 6–9 Business Days | $48.99 USD and up | Free |
| Standard Shipping | 6–9 Business Days | $0 USD – $48.98USD | $5 USD |
Note: Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or peak seasonal demand.
Tracking Your Order
- Once shipped, you will receive an email with tracking information.
- You can also track your order (website order) anytime via our official tracking page:
- If you have any issues with your delivery, please contact our customer support team at support@trailhavens.com for assistance.